OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
262 ratings and 126 comments received in the last 90 days.
22 April 2024
Staff very friendly, good facilities availble
19 April 2024
I was well informed during the buying process and very helpful during the handover
08 April 2024
All staff were very nice and welcoming. No pressure were put on us to purchase the car.
05 April 2024
Vines has always been a pleasure to deal with - we've now bought 3 BMWs from you.
04 April 2024
Car arrived earlier than anticipated and the collection was simple and really informative.
18 March 2024
Justin couldn't be more helpful
15 March 2024
Again Chloe Bird and the team were exceptional.
09 March 2024
As I expected ??
06 March 2024
Made my wife and I very welcome - treated as equals
24 April 2024
Very, as per usual.
24 April 2024
Professional, friendly service
24 April 2024
Worked completed efficiently. Nice waiting area.
24 April 2024
The overall service was fine - let down by leaving interior of car a mess
23 April 2024
Elana, the service advisor is always a pleasure to deal with and very personable.
22 April 2024
AFTER SALES WAS GOOD
19 April 2024
Great service whilst waiting in nice area with coffee machines, complimentary car wash too
17 April 2024
Excellent
16 April 2024
Excellent communications and friendly service. Hassle free service to sort out the problem with my car.
15 April 2024
No problems following the service
22 April 2024
Despite some confusion ref delivery date things were put in place to overcome any delay in the arrival of my new car. BMW Business Manager Ellen Spy communicated with me regularly and in a concise manner. She's a credit to your business.